Carbon Salon Boston is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when scheduling appointments or communicating with us. This includes:

• Contact Information: Name, phone number, email.
• Payment Information: Credit card information for booking purposes..

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage appointments.
• To send appointment confirmations, reminders, and updates via phone calls or text messages.
• To communicate with you regarding our services.
• To process payments for services.

3. Payment Processing

• Third-Party Booking Software: We may request your credit card information for booking purposes. All payment information is collected, stored, and securely processed by our third-party booking software provider. We do not store or have direct access to your full credit card details.
• Security Measures: Our third-party booking software employs industry-standard security measures to protect your payment information.

4. Consent and Opt-In

We obtain your explicit consent directly from you when you provide your phone number for appointment-related communications. By providing your phone number, you consent to receive calls and text messages from us regarding your appointments and our services.

• Direct Collection: We collect opt-in information directly from you and not from, or on behalf of, another individual or organization.
• No Third-Party Lists: We do not use opt-in lists that have been rented, sold, or shared.

5. Information Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us in operating our business (e.g., appointment scheduling platforms). These providers are obligated to protect your information and use it only for the services they provide to us.
• No Sale or Sharing for Marketing: We do not sell or share your opt-in information with third parties for their business or marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Choices

• Opt-Out: You may opt out of receiving appointment reminders or other communications at any time by contacting us.
• Access and Correction: You have the right to access and correct your personal information held by us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: [email protected]
• Phone: 617-556-0044
• Address: 170 Tremont St, Boston, MA 02111